What Constitutes Toronto Networking Companies?
We have a plethora of networking companies out there offering variety of services including cable installation. The question is how do you know Toronto network cabling companies? The best way to know a bad company is to assess products, services, employees and compare this with other similar companies. A bad company will show the following:
Low quality products and services
The first issue of concern is the products and services offered by a company. You need to know that computers are connected to a network and peripherals via Ethernet cables. These cables come in different variety and bandwidths.
- Cat 3 Ethernet Cables support data and voice at 10MB.
- Cat 5 Ethernet Cables support voice and 10/100MB data
- Cat 5E Ethernet Cables are divided into higher grade Cat 5 Cable which is suitable for 10/100MB, while Gigabit Ethernet cables are immune to cross-talk.
- Cat 6 Ethernet Cables are higher gauge wired cable similar to Cat 5E cable but superior to Cat 5E and are suitable for Gigabit Ethernet connection.
Therefore, carefully scrutinize the products by looking at their website products and services page. Or visit them physically and check those Ethernet cables. If the company does not have any of these cables or the cables they sell are cat 3 Ethernet cables that is a warning.
Inadequate product and applications knowledge
Your organization has developed an order for the network equipment and you are sent to purchase. You approach the company sales department and they sell you the products without asking you questions or answering yours. Will you even purchase or recommend it to another person. This scenario depicts employees of the company having less knowledge of the products and they are used. This is attributed to lack of training in computer networking and information technology. Hence without the knowledge of products, employees cannot understand the needs of customers and will continue taking too long to respond to customers’ complaints or even not handling them at all.
Poor customer service
Customer service varies from one organization to another. Many factors determine a good customer service including knowledge of the product; technology and personality. To determine a customer service of company, pay close attention to its customers relation representatives. If a customer relation representative talks to you rudely and not willing to help you locate a particular office. This may mean they don’t value you and can’t transact with you.
Another aspect of poor customer service is the speed of the services. If a customer takes a lot of time to pay for the product or their complaints are never handled in time.
Every customer looks at prices of products before making a move, although some factors like quality of products, reputation of the company are crucial. To determine price, look at how competitors offering similar services are pricing their products. If the price is very close, then it’s ok but when the price for the same product is higher in one company, you may be exploited.
Another key aspect is to look at the reputation of the network cabling companies. Find out whether the companies have testimonials of clients, and how long they have been in the business. If you cannot establish, which clients the companies have served, avoid them.
Tags: data cabling, network cabling, cabling company toronto, structured cabling,